Receivables management is the planning and controlling of the debt owed to you by customers on account of credit sales — a sale is realised the moment you raise the invoice, but the order is only truly closed when that invoice is converted into cash. Our digital receivables management tool tracks every outstanding rupee, classifies your customers by value and drives disciplined follow-up so your working capital keeps moving.
Cash flow is the lifeblood of your business because unpaid receivables lock up the working capital you need for daily operations. When you sell on credit, a time period is granted to your customers to pay the amount due — this everyday practice gives rise to Accounts Receivable, money earned but not yet collected. Managing receivables looks simple on the surface, yet it depends heavily on the nature of your business and can quickly become tedious.
As your business expands and the number of credit customers rises, keeping track of who owes what, and by when, becomes a genuinely complex task. You need a reporting mechanism that scales with your company's growth, needs and standards — so that outstanding invoices never quietly turn into bad debts, and cash inflows stay at an optimum level.
By availing this service through the Virtual Advisor platform, you gain a single, always-current view of your receivables and the tools to act on it.
Not every receivable carries the same risk or the same reward. We categorise your customers into Classes A, B and C so that your attention — and ours — flows to where it matters most.
| Class | Share of Credit Sales | Monitoring Approach |
|---|---|---|
| Class A — High Value | ~65% | Monitored closely with the tightest tracking and earliest reminders; a default here can seriously damage the business. |
| Class B — Medium Value | ~25% | Followed up on a dependable, regular rhythm; significant enough to influence operating results. |
| Class C — Normal Value | ~10% | Standard-course monitoring; recoverability ultimately determines the realised profit in the P&L. |
The value of sales made to Class A customers is very high, and these receivables have to be monitored closely. Any default from this class of customer can cause serious damage to your business — so they get the tightest tracking and the earliest reminders.
Credit sales to Class B customers are not the highest, but they are significant. This class can sufficiently influence the operational results of your entity, so they are followed up on a dependable, regular rhythm.
Class C represents normal credit sales made in the ordinary course of business, with no extensive credit facilities. Their recoverability ultimately determines the realisation of the profit reported in your Profit & Loss Statement.
We analyse each customer's behaviour in response to a change in price, quality, design or any other attribute of your product. This gives management clear insight into whether to raise or lower the price, improve quality, or rework the design of a product.
In turn, you can take informed and optimal decisions about your product mix and your pricing — decisions grounded in how your customers actually behave, not guesswork.
Getting started is straightforward. You feed the portal with a few clean inputs, and we turn them into a live, trackable receivables system.
Set up each customer in the portal — unique ID, name, address, phone, email, PAN, GSTIN, IEC code, agreed credit period and the interest rate charged on default.
Load your list of invoice-wise pending dues and invoice-wise sales data, either by direct data entry into a spreadsheet or via OCR scanning technology.
Record amounts received from customers and TDS credit reflected in Form 26AS against the reference of each sale invoice, keeping every balance accurate.
Update any cash discounts given after invoicing, along with sales returns and credit notes issued, so outstanding balances always reflect reality.
With data in place, we track dues day by day, trigger pre-due-date reminders and drive follow-up right through to collection and reconciliation.
Efficient management of accounts receivable benefits your business in more ways than one — from healthier cash flow to a wider, more loyal customer base.
Every sales transaction is recorded systematically, and credit is extended after proper analysis and planning — ensuring sufficient cash is always on hand for day-to-day activities.
Collection schedules are designed and implemented, customers are notified on due dates, and interest is charged on delays — steadily reducing the risk of heavy bad-debt losses.
A complete and fair record of every customer transaction is maintained daily, leaving little room for confusion — and full evidence on hand should any dispute arise.
By extending well-managed credit facilities, you attract more customers and lift both sales volume and profitability, while keeping your investment in credit sales under control.
Thoughtful credit supports financially weaker customers who cannot buy fully on cash terms, strengthening relationships and building lasting loyalty.
With clear insight into the market, you can frame credit-lending policies and set terms customer by customer — matching or beating the credit options your competitors offer.
Because your receivables are tracked cleanly and your customer credibility is on record, we can help you unlock the capital tied up in those invoices.
Receivables management is the planning and controlling of the debt owed to you by customers on account of credit sales. A sale is realised when the invoice is generated, but the order is only truly closed when that invoice is converted into cash. Our service tracks every outstanding invoice, follows up with customers and helps you collect on time.
We classify customers by the value of credit sales made to them. Class A are high-value customers (about 65% of credit sales) monitored closely, Class B are medium-value regular customers (about 25%) that influence operating results, and Class C are normal-value customers (about 10%) whose recoverability determines your realised profit.
Yes. Once your invoice-wise dues and customer credibility are tracked in the portal, we can assist you in availing working capital funding, resolving customer disputes and financing your book debts based on the credit profile of your customers.
You provide your customer master data and the list of invoice-wise pending dues. Invoice data can be captured either by direct data entry into a spreadsheet or through OCR scanning technology, after which receipts, TDS credits reflected in Form 26AS, credit notes and discounts are mapped against the relevant sale invoices.
Let us set up your receivables tracking, classify your customers and take the follow-up off your plate. Talk to Virtual Advisor today.